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Another great series of posts from the Community Guy full of insight on the process of hiring a community manager and mapping their skills to the goals of your community.
How do I hire a community manager?
Follow-up: Hiring a community manager
For businesses I'd also add that making sure the community management team has a way to deliver community 'wins' back to the overall team. As social media and social networking become more ingrained in how marketing or IT operates its important to share the value that the community is driving for the company and showcase the new ways customers might be working with the brand, product, etc.
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Thanks for the mention!
I'll be continuing this series into this week as I look at what it takes to become a community manager, both as a college student and a working professional.
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