Small World Labs

The Small World Labs team will be at the Convio Nonprofit Summit in Baltimore October 3-5. We are a Gold Sponsor and happy to be helping out with the conference. Over 2,000 social media, fundraising, and advocacy technologists will be attending. We’ll also be giving two presentations. Here are the summaries:

Building Communities that Work: Client Case Studies

Description:
Tue October 4th 1:15 PM - 2:30 pm | Small World Labs online (house) communities have helped nonprofits increase online engagement with their constituents by over 300%. Using client examples, we will take you through the process of 1) developing a community strategy, 2) implementing a community that integrates with Convio, internal processes, and social media campaigns, and 3) executing best practices activities that tie community engagement to organizational goals. Learn from the examples of others.

Presented By:
Michael Wilson, Small World Labs CEO, in conjunction with the following community managers: Molly Bower from American Heart Association, Melissa Bear from CaringBridge, and Dean Alban from Scottish Rite.

Learning Outcomes:
• How and why nonprofits are integrating an online community into their web presence
• What activities and techniques nonprofits are using to build online engagement via their online community and social media
• What specific results nonprofits have achieved with their online communities


Adding Process and Repeatability. Going from Heroes to Predictable Outcomes

Description:
Tue October 4th 1:15 PM - 2:30 pm | There are many ways for large and small organizations to “get things done”. Some rely on a few experienced “heroes” to drive things forward by the strength of their will and skill. Others rely on formal processes like Agile, PMI/PMP Project Mgmt, Capability Maturity Models (CMMI) or Six Sigma or GTD… though most of us have a hard time even learning about those models. Yet we have to move things forward, so we’ll share highlights from several systems, a few tips and tricks to start building higher quality, consistent, repeatable process and communications in local and remote teams.

Presented By:
Charlie N. Browning, Small World Labs Director of Community

Learning Outcomes:
• Learn summaries of some of the popular process and productivity philosophies
• Learn some of the tips and methods that we and others have used internally and with remote teams
• Learn to look for areas in your organization’s activity that can be automated, standardized, repurposed or simplified


We’ll also be leading a session in the Expert Lab on Tuesday, October 4 2:30-4:00pm.

Are you going? If so, let us know in the comments below as well as if there is anything you’re particularly hoping to do or learn while there.